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Joyce Miller

Eli De Friend

What do we do

  • Strategy facilitation
  • Leadership Development
  • Team-building
  • Capacity Building
  • Performance Management & Evaluation
  • Organisational Development
  • Change Management

    • Joyce

    Within the realm of development cooperation, I create management tools and carry out capacity-building programmes with institutions, industrialists, and consultants in developing countries (e.g. Indonesia, Vietnam, Thailand, India, Sri Lanka , Turkey) to equip them with a systematic approach to reduce production cost and improve product quality while simultaneously reducing impacts on the environment and enhancing worker health & safety.

    As co-founder of a Swiss-based NGO, Joyce created a project funded by international agencies to establish "learning networks" to engage the business community in sustainable development.

    While at IMD, Joyce launched an "action learning" partnership of 10 European companies to integrate environmental aspects into daily business practice.

    Eli

    Eli is a strong advocate of the practical role of theatre to develop interpersonal communications in daily life. During language studies at Southampton University, he animated drama workshops and was president of the Theatre Group. In Brussels in 1991, he directed and acted in a successful French-speaking production. He has continued his activities in amateur dramatics and music since his arrival in Switzerland in 1995.

    Who are we

    Joyce Miller

    Joyce Miller portraitJoyce designs and facilitates interventions for management teams to support organisational change and leadership development. She is a certified facilitator of LEGO Serious Play, an innovative “real time” strategy- and team-building tool. We work closely with companies to design and run interventions to develop high-performance teams; help individuals develop insights regarding the impact of their styles and preferences on the team; and spark innovation.

    Additionally, Joyce does executive coaching on 360° performance assessment tools (PROFILOR, PMI’s Competency Model, Denison, Leadership 360°), MRG’s Personal Directions, Myers-Briggs Type Indicator (MBTI), and the Belbin Self Perception Inventory.

    PRIMARY COMPETENCIES

    Design and implementation of training or other types of interventions

    Executive (1:1) coaching and team-building

    Leadership development, Organisational development, 360° performance evaluation and debriefing, Facilitation and moderation, Training-of-trainers to reduce environmental impact and improve working conditions in developing countries

    Of Canadian heritage, Joyce has lived, studied, and worked in Sweden, Germany, France, Netherlands, and now Switzerland since 1992.

     

    Eli De Friend

    Eli De Friend PortraitAs a strategy and organisational development consultant, Eli has extensive experience accompanying large multinationals in enterprise-wide change programs.

    While training as an IT recruitment agenct, he took his first formal courses in interpersonal communications 20 years ago and has integrated these skills into programme management and consulting activities.

    A qualified practitioner for MBTI and FIRO-B assessment tools, Eli has facilitated workshops on social networking, team-building ,and leadership. Since 2000, Eli has led and contributed to several internal Performance and Talent Management programmes, while “practicing what he preaches” as an executive/people manager for firms such as DEC, Compaq (now HP), and Itecor.

    Working languages: English, French, Italian, Spanish, and German

    For a more complete account of his professional experience, refer to the detailed bio.